CASE STUDY · FMCG MANUFACTURING / DISTRIBUTION

Alka Case Study: Traceability and Control Across a Growing FMCG Network

The Alka case study shows how Crosspoint WMS improved inventory accuracy, order preparation speed and operational traceability in a high-volume FMCG environment with multiple distribution channels and continuous activity.

Starting in the central warehouse, the solution was later extended across the regional network and into manufacturing, supply and distribution flows as Alka’s operational requirements evolved.

100%

inventory accuracy

over 97%

logistics service level

10 warehouses

running on Crosspoint

98% of the project

completed in the first days

Alka Case Study: The Logistics Control Challenge

At the time of implementation, Alka had to manage high volumes within limited space, multiple inventory types and a distribution network with differing requirements. The new WMS also had to integrate with the existing ERP and go live within a very short timeframe, without disrupting 24/6 warehouse operations.

Limited Space & High Volumes

The central warehouse available at go-live had to accommodate a high volume of items within limited space, requiring efficient storage, put-away and replenishment rules.

Multiple Channels

The operation served retail platforms, Key Accounts, direct and indirect distribution, regional warehouses and export flows, each with different preparation and delivery requirements.

Different Stock Types & Systems

Alka managed both its own products and purchased or third-party custody stock, within the constraints of the existing ERP system.

Implementation Without Downtime

Crosspoint WMS had to be configured and launched within a very short timeframe in a 24/6 logistics operation, with no possibility of shutting down warehouse activity to initialize the new system.

The Crosspoint WMS Solution for Alka

Implementarea Crosspoint WMS began at the end of 2009 with the redesign of logistics processes and
integration of the WMS with the existing ERP. The Bucharest central warehouse went live on March 1, 2010, and in the following months the solution was extended to regional warehouses and flows requiring raw-material traceability.

The objective was to maintain unified control over inventory and orders while increasing preparation speed and adapting the system to the evolution of Alka’s logistics infrastructure.

Network Expansion

After implementation in the central warehouse, Crosspoint WMS was rolled out to nine regional warehouses over the following months, standardizing processes and inventory control across the network.

Full Traceability

The WMS for Manufacturing functionality and the extension of the solution to raw materials enabled products to be tracked from receiving and production through to finished goods delivered to the customer.

Inventory Optimization

Crosspoint algorithms manage put-away and replenishment according to criteria such as temperature, volume, weight, product turnover and destination, including export flows.

Controlled Migration

During the move to the new Mogoșoaia logistics center in 2016, Crosspoint enabled the old and new warehouses to operate in parallel with separate flows, while automation was available from the first day of the transfer.

Post-Implementation Results

Alka case study - Automation

Inventory Accuracy

A new fully automated conveyor was integrated with Crosspoint WMS. Scanning and sorting workflows enable rapid order processing while reducing errors.

100%

inventory accuracy

WMS Alka - Smart Storage

Service Level

Faster preparation and improved order control enabled Alka to achieve a logistics service level that became a benchmark for the industry.

over 97%

logistics service level

WMS Alka - Control

Operational Efficiency

Standardized workflows and activity monitoring improved operational discipline and warehouse resource efficiency.

90%

employee efficiency

WMS Alka - Transformation

Quality Control

Traceability, operating rules and checks integrated into the workflows enabled a high level of operational control to be maintained.

98%

quality control

Impact of the Alka WMS Implementation

Crosspoint WMS gave Alka unified control over inventory and logistics flows, from raw materials and production through storage and delivery.
Extending the solution across 10 warehouses and continuously adding new capabilities enabled process standardization without rebuilding the WMS architecture at every stage of development.

In practice, this approach enables:

  • near-zero discrepancies between system and physical inventory;
  • a high logistics service level;
  • traceability from raw material to finished product;
  • control over inventory belonging to multiple owners;
  • rapid adaptation to changes in infrastructure and processes.

The result is a WMS infrastructure that has evolved alongside Alka’s operations while maintaining control and traceability as the logistics network expanded.

Crosspoint WMS Alka Operational Flow

Crosspoint WMS ALKA - Diagram

The Alka case study demonstrates how Crosspoint WMS can scale from a central warehouse to a broader logistics network while maintaining inventory accuracy, traceability and operational consistency.
These results clearly reflect the key Crosspoint WMS benefits achieved through process standardization, automation and operational control.

Features Implemented in the Initial Phase

The initial configuration combined Crosspoint WMS features for order preparation, manufacturing integration and inventory optimization, with different rules based on volumes, distribution channels and product characteristics.

l

Individual Order Preparation

A strategy used for high-volume orders and pallet-level preparation, with FMFO and FEFO reservation rules to select the correct stock.

Centralized Order Preparation

Orders for direct distribution can be centralized according to the planned transport, simplifying coordination of preparation and dispatch.

Kitting

Crosspoint manages the assembly of products and packs based on recipes defined in the system, maintaining control over the components used.

Manufacturing Integration

Receiving products directly from the end of the production line is integrated with the ERP, while pallets receive unique identifiers to maintain traceability.

Supplier SSCC

SSCC codes allow information to be captured directly from external supplier labels, accelerating the receiving process.

Inventory Optimization

Put-away and replenishment algorithms account for factors such as weight, maximum storage height and turnover rate to optimize placement and picking.

Features Implemented Later

As Alka’s operations developed, the Crosspoint suite was extended with additional modules for performance measurement, packaging control, multi-owner inventory management and integration of logistics data with analysis and planning systems.

KPIs & Activity Standards

Activity monitoring measures operational performance and compares productivity across processes and users, providing an objective basis for resource optimization.

Packaging Management

Flows of pallets, crates and other reusable packaging are tracked in the system, reducing losses and providing visibility into their movement between locations and partners.

Multi-Owner Inventory

Crosspoint separates and tracks inventory belonging to different owners even when it is handled within the same logistics infrastructure.

Business Intelligence Integration

Operational data generated by the WMS is made available to BI systems for analysis of inventory, volumes, productivity and other management-relevant indicators.

Traceability & Replenishment

Extending the system to raw materials and supply processes provides warehouse traceability across the entire flow, from receiving and production to finished goods and customer delivery.

The Point Logistix Perspective

…Operators had no difficulty adapting to the new system. It was user-friendly and reflected their day-to-day work.

Andrei Chiteș
Managing Partner, Point Logistix

In the testimonial:

✔ why the WMS was needed;
✔ implementation stages;
✔ expansion;
✔ results.

The Alka Perspective

…ALKA now also provides services to other FMCG companies that do not have our capabilities, many of which were developed with our partner, Point Logistix.
ALKA has relied on Crosspoint over the past years, and our expectations have never been disappointed.

Cristi Petcu
Deputy General Manager, Alka Trading

In the testimonial:

✔ why the WMS was needed;
✔ results achieved after implementation;
✔ collaboration with the Point Logistix team.

About Alka

Alka is one of the leaders in the Romanian market across most of the categories in which it operates, but the company believes it is defined not by sales figures alone, but by what stands behind them: taste, well-being and the many pleasant surprises offered to consumers.
For more than two decades, Alka has put passion into everything it does, seeking to bring that sense of well-being everywhere through high-quality products and attention to every detail.

Alka

Alka factory - Alka case study

Need a WMS That Can Evolve with Your Operation?

Crosspoint WMS can support higher volumes, process automation and integration with existing systems without requiring the logistics architecture to be rebuilt at every stage of growth.

Why Crosspoint for Complex Logistics Operations?

✔ scalability;
✔ implementations in Romania;
✔ flexible configuration;
local consulting and support;
✔ fast integration;
✔ experience in complex projects.
The Alka case study also shows how a WMS implementation can evolve over time, supporting new warehouses, manufacturing flows and additional logistics services without replacing the core platform.